As a result, we must close this complaint for the moment. Kindly gather any evidence regarding the issue and send it to my email at email protected for review. Without any evidence of the incident, we are unable to confront the casino. And I don’t even bother trying, but finally it said that my account doesn’t exist. I can’t even open the crappy casino site.

• It says here that the withdrawal time limit is 36 hours and it starts from the moment the kyc account is confirmed, it’s been a week now
• The selection goes well beyond the usual themes and bonus styles, so it’s easy to find something different that keeps you e…
• We’re truly sorry to hear that your experience did not meet your expectations.
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• Wino.casino is a 100% scam Casino.
• My experience is that when I get to the bonus game and can win something, I get kicked out of the game and I can’t play the game I was playing.
• If you ever have any questions or suggestions, please feel free to contact our support team via live chat or email at

We perform checks on reviews This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. They are 100% correct and work perfectly at all legitimate online casinos. And I ask you to warn players from playing there. Please know that we always aim to provide a fair and enjoyable environment for all players.Please reach out once more via email at so we can look into your experience and offer further assistance.Best Regards,Winorio Team We’re delighted to hear that you find our customer support helpful and quick to respond – providing fast and reliable assistance is something we take great pride in.Your kind words motivate us to keep improving and ensuring players continue to experience top-tier support along with smooth gameplay across pokies, slots, and live casino options. It’s wonderful to know that your overall impression was perfect.Your feedback inspires us to keep improving and providing one of the best real money online casino experiences, with smooth gameplay across pokies, slots, and live casino options. We’re delighted to hear that you received a fast response and effective solutions from our support team – providing quick and helpful assistance is one of our top priorities.Your feedback motivates us to keep improving and delivering the best possible online casino experience. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

We use technology to protect platform integrity, but we don’t fact-check reviews

It says here that the withdrawal time limit is 36 hours and it starts from the moment the kyc account is confirmed, it’s been a week now I saw that you abandoned your complaint against wino casino login this casino. Wino.casino and win.casino are 2 worst casinos online. Payment options vary slightly across mirrors, but UK-focused reviews and non-GamStop guides list a pretty broad selection. Wino’s entire marketing angle is built around very large match percentages and separate bonus tracks for casino and sports. Our education service is designed for high school students seeking academic support without the need for tutors or one-on-one sessions.

• If you ever have questions or suggestions, our support team is always available via live chat or email -
• Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
• They are 100% correct and work perfectly at all legitimate online casinos.
• We are truly sorry to hear how difficult and discouraging this experience has been for you.
• As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform.
• You mention that the games were “crazy easy to win”, which already raises some eyebrows, and that you were unable to withdraw.

Wino Casino App

This raises serious red flags regarding player protection and responsible gambling. We’re thrilled to hear that you found the experience fast, fair, and supported by great customer service. Our dedicated team ensures smooth gameplay, fresh bonuses, and quick payouts so you can focus on the thrill. Whether you’re after classic slots or modern hits, Winorio ensures an unforgettable casino experience.With 1,500+ jackpot games and 20+ secure payment methods, Winorio makes winning easy and withdrawals lightning-fast. Please reach out via email at , where the team is available to listen and assist.Best Regards,Winorio Team Any legitimate casino should respect a player’s decision to stop and immediately close an account when requested. Even worse, deposits can take up to 24 hours to be credited to your account, which is absolutely unacceptable for an online casino in 2025. We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time. That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. If this is not resolved, I will continue to share my experience publicly to warn other players about this casino and its affiliated sites. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator.

Wino Casino – Player’s withdrawal has been delayed.

I will mark the complaint as “unresolved” in our system. I have tried to contact the casino repeatedly but had no success. I would now like to ask Wino Casino for their help in resolving this complaint. What should be a simple request has turned into an exhausting and stressful ordeal.Initially, I contacted customer support to request account closure. I am writing this review to warn others about my terrible experience with Winorio Casino. We really appreciate you taking the time to share your experience.Best regards,Winorio Team Winorio is your ultimate destination for top-tier casino entertainment, offering over 10,000 exciting slots and jackpot games. Everything is laid out clearly, and you don’t have to hunt around to find your favorite games or account settings. If the casino decides to react, we will reopen the complaint and you will be notified by email. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. I was gambling an won money an they are a real casino very good witb pay out an deposits My experience is that when I get to the bonus game and can win something, I get kicked out of the game and I can’t play the game I was playing.

Registration at Wino – How UK Players Sign Up

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Game numbers vary slightly by site, but most independent reviews agree Wino offers over 2,000 casino games, with some counting 2,260+ casino titles and ~2,180 slots plus 40+ live games. Instead, it operates under Curacao licensing (and sometimes vaguely described “international licences”), clearly positioning itself as a non-GamStop, offshore casino for UK players. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. The player from Denmark could not withdraw his winnings of 990 euros because the casino had blocked his account. Access global platforms with exclusive bonuses and 24/7 support for a seamless, secure user experience outside GamStop’s limitations. I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We would like to know why the player’s account was closed and what we can do to help resolve this issue. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. Dear player, I’m sorry to hear about your experience. Knowing that the payouts felt insanely fast and that you see the platform as truly fair to players means a lot to us.Your feedback motivates us to keep delivering a reliable real money online casino experience, with quick withdrawals, transparent gameplay, and responsive support. Feedback like yours motivates us to keep delivering a top online casino experience with smooth gameplay, exciting bonuses, and reliable live chat support.If you ever have suggestions or need assistance, our support team is always available via live chat or email at We’re glad to hear that you find the site good and that you’re enjoying the great support and the missions that add extra fun to your gameplay.Your feedback helps us continue improving the overall real money online casino experience, from engaging missions and rewards to smooth performance and helpful customer service. We truly appreciate your support and are delighted to hear that you had such a great experience.Your feedback motivates us to keep delivering a smooth and enjoyable real money online casino experience, with reliable service and friendly support. This means that it may take some time before your money appears in your account. These practices are highly unethical and designed to protect the casino, not the player. If a casino does not enforce its own territorial restrictions or provide clear warnings for max bet violations, it is misleading and unfair to then use those same terms to void player winnings. The player from United Kingdom has requested a withdrawal prior to submitting this complaint.

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So no one should send money to this site anymore. Horrible casino, the slots are the worstes I ever saw. I don’t recommend this casino! The bonuses are nice too! No and now they have blocked my account and deleted it. I wouldn’t even call this casino a casino, they are thieves, taking people’s winnings to please themselves. Experience freedom with licensed, non-GamStop casinos offering secure gaming environments. Wino Casino provides a practical mobile experience through its adaptive web application. Alternatively, the casino provides the web form or the chat function.

Mobile & App Experience – Browser-First, With “App” Options

Our team has tested the customer service with the result that a response is usually provided within a few minutes. Certain applications on Google Play or the App Store may resemble gambling applications but have no connection to legitimate casinos and do not facilitate cryptocurrency deposits. While Wino Casino does not provide a downloadable application on Google Play or the Apple App Store, it delivers a comprehensive mobile gaming experience via its web application. You only win the first period, but if you deposit a lot of money over time, you will not get the profits. Your message helps us continue working to improve our processes and ensure that every player feels heard and respected.Best Regards,Winorio Team Sometimes even this little step works quite well. If you’re willing to clarify a bit more, I think it could help others understand your experience better. You mention that the games were “crazy easy to win”, which already raises some eyebrows, and that you were unable to withdraw. If you have any further questions, please do not hesitate to contact us at or in our live chat.

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